Frequently Asked Questions
01What is OaklyCare ?
02Where is OaklyCare available ?
03What types of care services does OaklyCare offer ?
04How does OaklyCare ensure the safety of care providers ?
05How do I book a caregiver or nurse ?
06Can I schedule recurring care appointments ?
07Can I request urgent or same-day care ?
08How much does home care cost with OaklyCare ?
09What payment methods does OaklyCare accept ?
10Is there a refund policy ?
11Can I change a nurse or any caregiver after my initial assessment ?
12Do caregivers bring medical equipment?
13Is there an OaklyCare mobile app ?
14Can I contact my caregiver through the app?
15What if I have issues with my booking?
16Is my personal information secure on OaklyCare ?
17What happens if my caregiver doesn't show up?
18Can I report an issue with a care provider